World Market Reviews

1.5

/5.0

45 customer reviews

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34

9 %

reviewers recommend

World Market

Note: The star rating (1.5 out of 5) is an average of all ratings, which reflects the average customer review of a business. We publish both positive and negative reviews after reviewing them.

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How would you rate World Market?

45 Customer Reviews

by Carpenter256

Aug 07, 2022

Worst Customer Service anywhere!

My daughter purchased 2 lamps from World Market online and was confirmed to pick up today in North Raleigh. Drive one hour to pick up and only 1 ready. They refuse to transfer to closer store or ship to her home. Manager is totally rude and this store is a mess. NEVER AGAIN WORLD MARKET!

by Roberto565

Jul 11, 2022

Great store, wonderful associates

My name is Luda and I bought yesterday a daybed from the store located in Brooklyn, NY. It was unbelievable experience from the first call I made to the putting my daybed in my car. Would. I so happy with my beautiful daybed and with the service I got there. I would like to really express my gratitude to the people, who was helping me, Eija, Idan and the young beautiful girl (sorry forgot her name but she help me to put the boxes in my car). Everybody are professional people and very, very nice.

by Jones943

Jun 23, 2022

Internet Certificate Special

I received a special notice to click here for $5.00 certificate (3). When I did they said I was not a qualified customer. When I complained, they blocked my email address. Very Rude…

by Hopkins878

May 30, 2022

If you HAVE to buy something from World…

If you HAVE to buy something from World Market ... go to a physical store. Do not buy anything from them online, because if you need to return it, they do not honor the return policy clearly stated on their website. Customer service will do everything they can to frustrate and tire you out in the hopes you will just quit and let the company keep your money. Their return policy is a lie.

I tried to return a rug I bought online (mind you it arrived late) and all customer service did was give me the runaround when I called and emailed multiple times to ask about the process of returning the item to the warehouse.

by Robin Little

May 27, 2022

Overcharged again

I have been to the World Market in Carmel, Indiana 3 times now and have been overcharged 2 of them. The first was a $6 charge and the last time was $1. Probably most people don't look at their receipts but I do. I got the $6 back when I returned to the store but won't the incorrect charge from a few days ago as I don't live close and don't plan to return. You need to check your receipt before you leave the store. This seems to be a pattern.

by Wendy

May 14, 2022

What Happened to World Market?

Their stuff sucks now! Items are no longer from around the world like they used to be. Quality of the items they do have is really cheap and not worth the pricing. So sad that World Market changed so much and I've shopped there for around 15 years! I'm done going there.

by Jeffrey Ortiz

Apr 04, 2022

I ordered a beautiful painting

I ordered a beautiful painting. When it arrived it was the wrong painting. When I called them, they said they would refund me and give me the painting. Now they are saying I needed to return it. They never sent a ups label. They lie, instead of just sending me a refund they send a very ugly painting. This store is bs.

by Leta Miles

Mar 24, 2022

Online shopping that does not work. Do not recommend.

I ordered Hungarian paprika online to pick it up at Stevens Creek, San Jose store. According to their web site, it is available in stock (5 cans, actually). I got the order confirmation. Called them two days later and was told that they don't have the spice I ordered in stock, but they have not emailed me a cancellation order and, apparently, have not even tried to call another store (there are a few of them in the area). They are trying to promote online shopping but don't keep they web site in sync with the inventory. Very bad experience overall!

by Bernard R.

Mar 23, 2022

Accident

What a lousy company! I was injured at a world market which is one of your companies. I broke my finger, was treated at the ER they had to saw of my ring because my finger swell up so bad not to mention the pain. The incident is on tape they told me. I wrote Cost Plus, got a sympathy note and was told someone will get in touch with me with another email address. Can't find anything in SPAM nor in my mail. It has been repeated several times with costumer service
Is anybody caring about there costumers? Is the company broke not to reimburse me for repairing my ring, for being treated at the ??????

by Wyatt Harris

Mar 13, 2022

More like China Market than…

More like, China Market than world market. Disappointed. Would have purchased so much, however, only purchased items made places other than China, which wasn't much. So many cool things I has to leave behind. Etsy here I come. Food stuff should be divided by Nationality. All oriental things are not alike. Sometimes we just need to see the Korean. Vietnamese, Japanese, etc.

Questions & Answers

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Q:

I ordered something and it got lost.... What do I do?

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Q:

I saw a table I want, but I've read online the awful experiences others have had when buying furniture. Bad product delivery and horrible customer service are frequent examples on this website. Why should I trust buying furniture from World Market?

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Q:

I recently ordered the Garner dining table. It got mostly rave reviews. It's made of solid rubber wood. I have read different opinions about that wood. Is it a sturdy wood? I love the look of this table and hope it will hold up. Thanks!

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Q:

How can I get my order shipped:

A:

When you are on the site, it should tell you weather it's available for shipping or in-store pickup. If not, call the 800 number, they are very helpful

by Kaylee Griffin - October 19, 2015

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